How we ship and where we ship?

  • We ship merchandise worldwide using DHL UPS & GLS. at this moment products on obdcarstore.com can only be ship to EU countries,
    if you want us to send to other counties , please feel free to contact us and we will be happy to assist you.

    There are a few important things to keep in mind:Products may ship separately from different warehouses.
    Available shipping methods vary depending on products and shipping destinations.

    The courier delivers between Monday and Friday.

    There is no courier service on the weekends.

How much I will be charged for import duty?

  • Since our Warehouse in located in EU (German) goods send to EU countries are Free of Customs Taxes.
  • What is the handling time?
    The courier delivers between Monday and Friday. There is no courier service on the weekends.

What should I notice before shipping?

  • Please be sure your shipping address is correct. We will only follow your address listed at the payment for the shipment. Due to the secure reasons,
    we are not allowed the address change through email.We have no responsibility for a Incorrect shipping address.

How long until I receive my items?

  • If the items you ordered are in stock, we will give it to the courier before the end of the day. This means that you will get your order no later than 5 days.
    If the items you ordered are not in stock in our shop, then it takes about 2-3 weeks to get it to you, provided the item is in stock with our supplier.If this is not the case, we will provide you with an estimated delivery time.

How will I know the delivery time?

  • As soon as the order is ready to be shipped, you will get a tracking code which will provide you with an ETA. For large items, we will notify you as soon as the order is ready and make an appointment that best suits your schedule.

If I buy several items, will they be delivered together?

  • If you order more than one item, we will do our best to send everything together.
    We like to consider the environment,
    so if you are not in a hurry for a specific item, we will send everything in one shipment once we have the complete order ready (unless there is an item with an extraordinary delivery time).

Further Questions

  • If you have any further questions regarding shipping or any other subject, please feel free to contact us and we will be happy to assist you.